Screen+Capture+Software+and+YouTube.

Jing is the software he used.

Developed a website called IT Train. The purpose was to answer small just in time questions for example how to log into Blackboard or how to add a PPT. Originally intended for students but then demand grew from faculty.

Tap into expertise around you. For example there may be an administrative assistant who is an expert with Excel. Jing is a way to capture that knowledge. Jing is also user-friendly for those who are not tech-savvy. It can be used on both platforms. When they post a video they also post a PDF of the information.

Limitations: Time - There is a 5 minute cap on videos. You can email your Jing video as well as host it on their service (Screencast).

How did they start training
 * one 2 One sessions
 * Departmental
 * Then rolled out to a larger group

Sharing
 * ScreenCast
 * YouTube- created YouTube Channel
 * Final Cut Server
 * Network drive
 * Blogs

You will get a lot of videos - things to think about tags, quality control etc. To address quality "train" people about effective video presentations. You will need to train users about what tagging is.